EXPRESS DELIVERY TIMES – ORDER BY 2PM AEST/AEDT
*within the Australia Post Express Post Network
| STATE | EXPRESS DELIVERY | STATE | EXPRESS DELIVERY |
|---|---|---|---|
| VIC | 1-2 BUSINESS DAYS | WA | 2-4 BUSINESS DAYS |
| NSW | 1-2 BUSINESS DAYS | NT | 3-4 BUSINESS DAYS |
| QLD | 1-2 BUSINESS DAYS | TAS | 1-2 BUSINESS DAYS |
| SA | 1-2 BUSINESS DAYS | ACT | 1-2 BUSINESS DAYS |
Express Post delivery times vary by destination. View Australia Post’s current delivery speeds. Next-business-day delivery is only available within the Express Post next-business-day delivery network. Check eligible postcodes.
SHIPPING INFORMATION
Orders are dispatched the same business day when placed before 2pm Melbourne time. Our warehouse dispatches orders on VIC business days only.
You can track your order with the tracking number emailed to you once your order has been dispatched from our warehouse. Once you receive your tracking number by email you can track your order with Australia Post here.
Larger orders with many items (over $500) may require additional processing time.
Contact us at sales@creativecostumes.com.au or Call us 03 9533 6393 if you have any concerns.
PLEASE NOTE
Delivery times are as stipulated under the recommendations of Australia Posts guidelines. Thankfully it is an extremely rare occurrence however, any delays in deliveries experienced due to incidents affecting Australia Posts processing procedures are out of our control. Unfortunately we are not able to offer refunds on postage charges in relation to the above. If Australia Post’s service does not deliver your parcel within their guaranteed time frame, and your order is no longer required, you may return items to us for a refund of the individual product costs, as per the conditions of our Returns Policy.
How long delivery takes depends on the shipping method selected and your location within Australia. Please check with Australia Post website for up to date delivery information by clicking here.
STANDARD DELIVERY
Standard Parcel Post Delivery Times
- Victoria Metro: 2 -3 business days
- Regional VIC 2-5 business days
- Metro Cities (excl. MELB): 2-6 business days
- Regional (excl. VIC): 2-8 business days
FREE DELIVERY for Orders over $99
Orders over $99 qualify for free standard shipping via Australia Post Parcel Post. See the delivery estimates above.
CLICK & COLLECT
Click & Collect orders placed before 3pm Monday to Friday or 1pm Saturday, Melbourne time, are usually ready within one hour when the warehouse is open. We’ll text you when your order is ready. Please wait for this confirmation before coming to the warehouse.
Creative Costumes Warehouse 12/ 6-14 Wells Rd Oakleigh 3166.